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Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each and every page. A pop-up menu will show up. It offers exhaustive information about all the actions that you can carry out on the given page. Each context menu appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide collection of educational videos demonstrating how to use our Control Panel. They're intended for those of you who want to see how things are getting done instead of just reading articles. In this way, everyone can quickly get to know our Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you need, check out our extensive Frequently Asked Questions database, which comprises questions asked by actual individuals and offers real solutions. We periodically "revamp" our Frequently Asked Questions database with new questions & answers in an attempt to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, you can touch base with our excellent team of customer service technicians available 24/7/365 and ready to help you with any query. Each support ticket you submit will be answered within sixty minutes (the average trouble ticket response time is just twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 301630

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com